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Gambling Support Practitioner (London)

Job Introduction

Full time – Permanent - 35 hours per week

Location – Office based (Farringdon, London), number of days in office will vary week by week based on business needs

Salary: £31,598

Closing date for applications: Wednesday 31st July 2024

Interviews will take place in person at GamCare’s Head Office in Farringdon, London – Week commencing 12th August 2024


About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.


The Role

This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.

Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users. 

There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service. 

We are looking for an individual to work full-time which will include 3 days 9-5pm and 2 days 12-8pm per week (fixed), Monday to Friday, however due to possible requirements of the service, potentially occasional Saturdays (9-2pm remotely), another day off would be agreed on during the week.

This post requires a DBS check.


About you

Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling. If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you! 

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

The successful candidate would live at a reasonable distance from Gamcare London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.


Key Responsibilities

  • Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
  • Provide safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies 
  • Development of collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approach and holistic support
  • Development and maintenance of relationships with local services and communities to support identification of gambling harms and pathways into service    
  • Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region


Benefits You Can Enjoy


  • 33 days basic annual leave entitlement per annum including bank holidays which increases with service
  • A generous Pension Scheme - we contribute 6% and you contribute 2%. 
  • Discretionary company sick pay from day one of service. 
  • Employee Assistance Programme – 24-hour support 
  • We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.


GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact and the team will be happy to help.


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