Job Introduction
Gambling Support Practitioner
Permanent
Full time – 35 hours per week
Location: London – Home based with expectation to travel within the region as per requirement of the role.
Salary: £29,479 per annum
Closing date for applications: Sunday 25th October 2026 (23:59)
Due to the anticipated volume of applications, we will conduct pre-assessment screening calls between 2nd and 6th November 2026. Interviews are expected to take place in person from 9th November 2026.
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
This is an exciting time to join GamCare as we continue to develop and expand our treatment services. As a Gambling Support Practitioner, you will manage a caseload and deliver person-centred psychosocial interventions to adults experiencing gambling-related harm, supporting assessment, recovery planning and meaningful change. Working within GamCare’s Model of Care, you will manage risk and safeguarding concerns appropriately and provide accessible support through face-to-face and remote delivery.
About you
We are looking for someone with relevant qualifications or experience in health, psychology, social care, or a relevant field. You will bring an empathic style to enable people to change their behaviour through skilled interventions.
You will have experience of managing a varied caseload, supporting people with complex needs, risk and safeguarding concerns, and delivering psychosocial interventions using CBT-informed and motivational approaches. You will be able to work effectively with multidisciplinary and multi-agency partners and use case management systems effectively to deliver accessible and inclusive support.
Key Responsibilities
- Deliver treatment and manage caseloads
Provide psychosocial interventions, carry out assessments, develop recovery plans, and monitor service user progress. - Manage risk and safeguarding
Identify and respond to risk, implement safeguarding processes, and escalate concerns appropriately. - Support engagement and recovery outcomes
Build relationships, support behaviour change, and help service users achieve and sustain recovery goals. - Maintain high-quality records and data
Keep accurate, audit-ready case records and contribute to data collection and quality assurance processes. - Work collaboratively across services
Liaise with internal teams and external partners to deliver coordinated, person-centred care. - Maintain professional standards and development
Engage in supervision, follow policies and governance frameworks, and continue professional development.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
- Premium access to the CALM app for you and up to 5 dependents
This post requires an enhanced DBS check
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
Gamcare is an equal opportunities employer and doesn't discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact recruitment@gamcare.org.uk and the team will be happy to help.
