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Outreach and Engagement Practitioner – GamCare Scotland

Job Introduction

Full time - 35 hours per week. Permanent

Hybrid working with approx. travel of 3 days a week across Glasgow; Edinburgh; North & South Lanarkshire

Salary: £29,041

Closing date for applications: Sunday 28th July 2024

Interviews will take place online via video conference – w/c 5th August 2024


About us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

Are you passionate about working within communities to help reduce the impact gambling can have on individuals and families? 

Do you want to make a difference by raising awareness of gambling-related harms with community groups, to help build confidence in talking openly about gambling and support available from our service?

If so, one of the key priorities of GamCare Scotland is to reach out to individuals, families, and communities to make it easier to talk about gambling and gambling related harms. This is done by working across the region to engage with underserved communities, to ensure everyone can access information and support.

Crucially, you’ll be responsible for building effective working partnerships with professional services through the delivery of presentations, networking and creating new referral pathways. Your role will be integral in making the service accessible and embed support for gambling related harms as you work within a committed team to achieve this aim. 

To meet the needs of the service the role may include some evenings and occasional weekends.

Key Responsibilities

  • Participation in service promotion, networking activities and events to support visibility and ongoing development of the service 
  • Development and maintenance of relationships with local services and communities, providing information to support identification of gambling harms and pathways into service
  • Development of collaborative working relationships with external agencies, professionals and groups, and delivering presentations on gambling harms and how to support people to access the service
  • Providing advice, brief and extended brief interventions to people affected by gambling harms

About you

As the successful candidate you’ll be an excellent communicator (written and verbal) and have the ability to present and tailor content for a range of professional and public audiences on sensitive topics.

You will be experienced in community-based work and have the ability to work with a wide range of stakeholders, both internal and external, to champion our vision for gambling support across our region. 

If you are committed to seeing better support for local communities and you would love to be a part of an innovative and dynamic service, then we would love to hear from you!

Benefits You Can Enjoy

  • 33 days basic annual leave entitlement per annum including bank holidays which increases with service
  • A generous Pension Scheme - we contribute 6% and you contribute 2%. 
  • Discretionary company sick pay from day one of service. 
  • Employee Assistance Programme – 24-hour support 

This post is subject to a PVG check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact and the team will be happy to help.


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