Job Introduction
Women’s Services Officer
Full time, Fixed Term Contract until 31st March 2027
Salary: £29,332 [Nationwide, excluding London], £31,914 [London]
Home-based, with occasional nationwide travel (location within the UK).
Closing date for applications: 11.59pm Sunday 1st March 2026
Interviews will take place online via video conference – likely to be week commencing 9th March 2026
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment.
The Role
This is a great time to join GamCare as we are recruiting a Women’s Services Officer specifically to address women’s experience of gambling-related harm. This is an opportunity for someone who is experienced in facilitating and shaping support spaces for women, preferably with a focus on recovery approaches in the gambling harm sector.
This role will facilitate support spaces for women in order to address the specific needs and challenges experienced by women experiencing gambling harm across the UK. The role is part of a wider programme to support women (Women’s Pathway) which works with a diverse range of organisations and groups, and with women directly, to raise awareness of gambling harm, enhance their knowledge and skills on women’s experience of gambling-related harms, and contributes to ensuring women receive the right support at the right time.
The Women’s Support Officer will facilitate the support spaces through online and face to face delivery, collaborating closely with the colleagues across the programme where necessary.
About You
As the successful candidate, you and your colleagues will deliver the Way Forward peer support sessions, ensuring it meets the needs of the women attending the sessions.
The Women’s Support Officer will have demonstrable experience of facilitating safe spaces for women, as well as co-creating content to support vulnerable adults.
Key Responsibilities
- Facilitate support spaces for women in order to address the specific needs and challenges experienced by women experiencing gambling harm.
- Record client information on the client management system, including client registration, risk screening outcomes, and safety requirements.
- Develop content based on Lived Experience input, that provides an accessible support journey for women.
- Conduct assessments for participants of the group to understand their specific needs and support requirements, making onward referrals if needed.
- Support the embedding of referral pathways with internal and external services.
- Work closely with the lived experience community both in person and online, to understand audience needs and preferences and adapt delivery and content accordingly.
- Stay up to date with the latest trends and best practices in peer support provision and gender responsive care and utilise this within your work.
- Record participation and engagement in the support spaces, ensuring consistent and sustainable engagement in the offer.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24-hour support
- Cycle to Work Scheme
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact recruitment@gamcare.org.uk and the team will be happy to help.
