Job Introduction
Gambling Support Practitioner x3
Permanent
Full time – 35 hours per week
Location: South East – Home based with expectation to travel within the region as per requirement of the role.
Salary: £29,479 (Nationwide) / £32,074 (London)
Closing date for applications: Sunday 14th of June (23:59)
Interviews will be held in person on the week commencing on the 22nd June 2026
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
This is an exciting time to join GamCare as we continue to develop and expand our treatment services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care or similar roles, and an empathic style to enable people to change their behaviour through skilled interventions.
As a Gambling Support Practitioner, you will deliver safe, effective and person-centred psychosocial interventions to adults experiencing gambling-related harm. You will work within GamCare’s Model of Care, supporting individuals through assessment, formulation and recovery planning, and delivering structured and brief interventions tailored to individual need.
You will manage a caseload, supporting service users at different stages of recovery by delivering interventions through face-to-face and remote formats, ensuring accessibility and continuity of care.
The role requires you to work within defined governance, safeguarding and quality frameworks, using professional judgement to manage risk and complexity, and escalating concerns through appropriate supervision and internal processes.
You will also contribute to a multidisciplinary team, working collaboratively with internal teams and external partners to support coordinated, person-centred care pathways.
About you
We are looking for individuals who are passionate about supporting people to make meaningful and sustained changes in their lives and who have experience of working with individuals in health, social care or a similar setting, confidently delivering interventions to support behavioural change, using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) and Motivational Interviewing tools.
The successful candidate would live within the region due to expectations of in-person service delivery when required.
Key Responsibilities
- Deliver treatment and manage caseloads
Provide psychosocial interventions, carry out assessments, develop recovery plans, and monitor service user progress. - Manage risk and safeguarding
Identify and respond to risk, implement safeguarding processes, and escalate concerns appropriately. - Support engagement and recovery outcomes
Build relationships, support behaviour change, and help service users achieve and sustain recovery goals. - Maintain high-quality records and data
Keep accurate, audit-ready case records and contribute to data collection and quality assurance processes. - Work collaboratively across services
Liaise with internal teams and external partners to deliver coordinated, person-centred care. - Maintain professional standards and development
Engage in supervision, follow policies and governance frameworks, and continue professional development.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24-hour support
- Cycle to Work Scheme
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.
This post requires a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to recruitment@gamcare.org.uk
For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact recruitment@gamcare.org.uk and the team will be happy to help.
