Job Introduction
Outreach and Training Team Leader
Permanent
Full time – 35 hours per week
Location: East Midlands. Home working with expectation to travel within the region as per requirement of the role.
Salary: £35,375 (Nationwide)
Closing date for applications: Sunday 5th July (23:59)
Interviews will be held in person on the week commencing on the 26th June 2026 - details to be confirmed with candidates
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
This is an exciting time to join GamCare as we continue to expand our Community Outreach & Training services.
We are recruiting two Outreach & Training Team Leaders to provide operational leadership and direct delivery within GamCare’s Community Outreach & Training service. The roles will lead teams of Outreach & Training Practitioners across the East Midlands region, while also contributing to frontline delivery of outreach, early intervention and workforce education activity.
As a Team Leader, you will act as a key link between strategic oversight and frontline practice. You will supervise practitioners, model best practice and ensure delivery is high-quality, consistent, culturally responsive and aligned with national standards, treatment pathways and the National Gambling Helpline.
You will lead the delivery of community outreach activity, including brief interventions, awareness events, training and workshops, working proactively with local communities, professionals and partners to reduce stigma, raise awareness of gambling-related harms and encourage early help-seeking.
The role requires strong leadership, excellent organisational skills and the ability to balance people management with direct delivery. You will ensure services meet performance, safeguarding, governance and quality requirements, while supporting continuous improvement across outreach and training activity.
About you
We are looking for experienced and motivated leaders with a strong background in community engagement, health, social care or prevention-focused services.
You will have proven experience of leading and supporting staff, alongside experience delivering community outreach, early intervention or training activity. You will bring a strong understanding of gambling-related harm within a public health or prevention context and be confident working with diverse and seldom-heard communities.
You will have excellent communication and interpersonal skills, with the ability to build strong relationships with staff, partners and stakeholders. You will be comfortable balancing leadership responsibilities with hands-on delivery, using insight and performance data to inform planning, improvement and engagement strategies.
The successful candidate will be organised, resilient and flexible, with confident IT skills and experience using digital systems to support delivery, data recording and reporting.
Key Responsibilities
- Lead and supervise teams
Provide day-to-day leadership, supervision and support to Outreach & Training Practitioners, promoting wellbeing, development and high-quality practice. - Deliver outreach and early intervention activity
Lead and deliver community outreach, brief interventions, awareness events, drop-ins and engagement activity, encouraging early help-seeking and safe signposting. - Workforce education and training
Deliver free training and workshops for professionals and community stakeholders, ensuring training meets quality, accessibility and accreditation standards. - Community Champions and lived experience
Lead the recruitment, training and ongoing support of Community Champions, embedding lived experience into outreach and training activity in a safe and ethical way. - Partnership working and engagement
Build and maintain strong relationships with local authorities, statutory services, VCSE partners and community organisations to support outreach delivery and referral pathways. - Governance, data and quality
Ensure all activity complies with safeguarding, data protection and organisational governance requirements, maintaining accurate records and contributing to performance monitoring and reporting.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24-hour support
- Cycle to Work Scheme
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.
This post requires a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply”.
To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to recruitment@gamcare.org.uk
For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact recruitment@gamcare.org.uk and the team will be happy to help.
